Customer Success Manager

Remote · San Francisco, California, United States · Customer Success


The Manager, Customer Success is the front-line of customer satisfaction, communication, and adoption. This role will be responsible for helping Banzai customers get the most from Banzai’s audience acquisition solutions.

As the front-line of communication, this role will ensure customers receive a concierge experience by providing information and analysis to aid customers’ field marketing strategies, and by communicating to address issues and make wildly successful customers.

Finally, this role will be responsible for building customer relationships, leading to customer retention and the expansion of usage of Banzai solutions.




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